Chad Perrin wrote:
> That's a common misconception -- that paid support answers all
> questions.
LOL....damn, you got me there!...:)
I'll never forget an AOL tech support person about 5 years ago asking
*me* how to set up a server because he was "impressed" with my
knowledge! Too funny.
<snip>
> You're right, though: Microsoft support will never tell you RTFM.
> Instead, they'll tell you it's user error and hang up, tell you how you
> can spend yet more money to get no more help, or tell you that you'll
> have to deal with the PC vendor instead -- who in turn will tell you
> that's a Windows problem, not a Dell problem.
Man, the truth of that is cracking me up!....Ok, ok....but I still
think, well, at least the average Windows user is under the impression
that "help" is a phone call away...:)
> I'm not saying that RTFM is always the "right" answer. I'm just saying
> that these unfavorable comparisons to Microsoft and its ilk are usually
> nothing but wishful thinking.
Good point....Sometimes I get so into my line of thought I completewly
overlook the obvious! LOL
But, that's why I post stuff like this and make comments as to what I'm
thinking to get responses so I can judge if I am actually looking at it
in a proper perspective....
I've had a problem with that approach other places with people accusing
me of think I know everthing or some such nonsense when all I'm actually
doing is fishing for comments so I can learn...:0
Thanks!
Chris in DC
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