>From: Khepri <khepri@perennialwisdom.com>
>Reply-To: flalug@nks.net
>To: flalug@nks.net
>Subject: Re: [flalug] Linux Snobs: Real Barriers to Entry
>Date: Wed, 19 Apr 2006 16:50:55 -0400
>
>Chad Perrin wrote:
>
> > That's a common misconception -- that paid support answers all
> > questions.
>
>LOL....damn, you got me there!...:)
>
>I'll never forget an AOL tech support person about 5 years ago asking
>*me* how to set up a server because he was "impressed" with my
>knowledge! Too funny.
>
><snip>
>
> > You're right, though: Microsoft support will never tell you RTFM.
> > Instead, they'll tell you it's user error and hang up, tell you how you
> > can spend yet more money to get no more help, or tell you that you'll
> > have to deal with the PC vendor instead -- who in turn will tell you
> > that's a Windows problem, not a Dell problem.
>
>Man, the truth of that is cracking me up!....Ok, ok....but I still
>think, well, at least the average Windows user is under the impression
>that "help" is a phone call away...:)
>
> > I'm not saying that RTFM is always the "right" answer. I'm just saying
> > that these unfavorable comparisons to Microsoft and its ilk are usually
> > nothing but wishful thinking.
>
>Good point....Sometimes I get so into my line of thought I completewly
>overlook the obvious! LOL
>
>But, that's why I post stuff like this and make comments as to what I'm
>thinking to get responses so I can judge if I am actually looking at it
>in a proper perspective....
>
>I've had a problem with that approach other places with people accusing
>me of think I know everthing or some such nonsense when all I'm actually
>doing is fishing for comments so I can learn...:0
>
>Thanks!
>
>Chris in DC
As a newbe, and still
learning computers, and linux in peticular,I have found this attitude often.
One distro I have not found it at it is PCLinuxOS. I have tried several
distros. This is the best group of people I have found.
I have also used windows and gotten little help,
unless I wanted to pay $$ per minitue for help.
I have
paid for Norton Internet security, that could not even prtect itself.
I have tried to repair windows, only to hear "access denied".
Who paid for this anyway ??
I'll
stay with linux because I'm stuborn. I like my favorite because their nice.
Pete.
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